Terms and Conditions
GENERAL CONDITIONS OF PURCHASE
We invite you to review the general conditions of purchase that regulate the offer and purchase of “The Bearded Skull & Co.” products through the online store included in this website.
By using this website you are bound to these conditions, so we recommend that you read them carefully. If you do not agree with them you must leave the website.
- PRELIMINARY PROVISIONS
These conditions of purchase apply to all sales of items of the brand “The Bearded Skull & Co.”, which have been made through the website www.thebeardedskullandco.com .
By placing an order, you guarantee that you are over 18 years of age and that you have the legal capacity to enter into binding contracts.
Orders can only be made to purchase goods without the intention of resale. Any resale or distribution of products purchased through the website is strictly prohibited.
We reserve the right to cancel fraudulent, false or speculative orders as well as those orders that have been requested by a customer with which there may be a difference / controversy in previous orders, or when there are reasonable doubts that may make us think that the customer is violating any of the specified purchase conditions or participating in any criminal activity.
We can update these conditions of purchase as well as the legal notice at any time. You can always consult the updated version of both texts by clicking on the links "Terms and conditions" and "Legal Notices" in the Footer menu.
1.1. Obligations of the user
As a user, you are obliged to inform “The Bearded Skull & Co.” all the necessary data for accessing and using the services of this website. These must be true and current and you consent that we can use them to contact you if necessary.
It is essential that you provide all the information that we consider mandatory, otherwise we will not be able to process your order. We will not be responsible for any delays or failures of delivery resulting from the error or omission of this data.
The user must make appropriate use of the services included in the website, always in accordance with the legal system and will not carry out any activity that hinders or interferes with its operation.
1.2. Security measures
We will establish all reasonable mechanisms at our disposal to guarantee that your personal data are kept safe at all times. However, you accept that no data transmission over the Internet can be guaranteed as safe against access by unauthorized recipients and cannot hold us liable for any security breach except due to our negligence.
You must also adopt the necessary security measures, personal and material, to maintain the confidentiality of your username and password, and immediately inform us of the loss, theft or illegitimate access to your username or password by third parties.
- CONDITIONS APPLICABLE TO ORDERS
All products offered on this website are sold directly by “The Bearded Skull & Co.” with (Taxe number attribution in process) and address at “Hauptstrasse 117, 55743 Idar-Oberstein, Germany”, registered in Idar-Oberstein, Germany.
2.1. Purchase procedure
You can browse the website until you find the desired article. Once located, clicking on it will access all the detailed information offered by the website. From there you can add the item to your purchase.
If you are placing an order for the first time with us, you will be asked to register by entering your email address and a password with which you can create and access your account.
In the case of a registered user with an active account, you must enter your email and password and the system will recognize your data.
Once you are in your account you can continue your purchase and finally confirm the order.
2.2. Offer coverage
The delivery area for these items is the entire world. By accepting the order, you confirm that you are a resident customer in one of the following areas mentioned. Any other delivery address will suppose the automatic cancellation of the order.
Austria*, Belgium*, Czech Republic*, Denmark*, France*, Luxembourg*, Monaco*, The Netherlands*, Poland*, Liechtenstein, Switzerland, Andorra*, Holy See (Vatican City State)*, Hungary*, Italy*, San-Marino*, Slovakia*, Slovenia*, Spain*, Sweden*, United Kingdom*, Bulgaria*, Croatia*, Cyprus*, Estonia*, Finland*, Greece*, Ireland*, Latvia*, Lithuania*, Malta*, Portugal*, Romania*, Albania, Belarus, Bosnia and Herzegovina, Faeroe Islands, Greenland, Iceland, Macedonia (Rep.), Moldova Republic, Montenegro, Norway, Serbia, Ukraine, Algeria, Egypt, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syrian Arab Republic, Tunisia, Turkey, Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, Canada, People’s Republic of China (1), India, Indonesia, Iran, Islamic Republic of, Iraq, Japan, Jordan, Kazakhstan, Korea Dem. Republic, Korea (Republic of), Kuwait, Kyrgyzstan, Lao (People’s Democratic Republic), Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, Oman, Pakistan, Papua New Guinea, Philippines, Qatar, Saudi Arabia, Singapore, Sri-Lanka, Taiwan, Tajikistan, Thailand, Timor-Leste, Turkmenistan, United Arab Emirates, United States, Uzbekistan, Vietnam, Yemen, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Bonaire, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo, Democratic Republic, Congo, Republic of, Costa-Rica, Cote d’Ivoire, Cuba, Curacao, Djibouti, Dominica, Dominican Republic, Ecuador, El-Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Fiji, French Polynesia, French Guiana, French South. And Antarctic Lands, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Kenya, Kiribati, Lesotho, Liberia, Madagascar, Malawi, Mali, Marshall-Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Montserrat, Mozambique, Namibia, Nauru, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Palau, Panama, Paraguay, Peru, Pitcairn, Réunion, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint-Pierre and Miquelon, Samoa, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, South Africa, South Sudan, St. Eustatius, St. Helena, St. Maarten, St. Vincent and the Grenadines, Sudan, Suriname, Swaziland, United Republic of Tanzania, Togo, Tonga, Trinidad and Tobago, Tristan da Cunha, Turks- and Caicos Islands, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Wallis and Futuna, Zambia, Zimbabwe.
* In these countries, only Premium Service is possible.
(1) incl. Hong Kong + Macau
All orders are subject to availability. We are not responsible for the lack of existence or the unavailability of the products.
Check the selection of items available for sale through the website, since not all items that we can offer in our stores or that may appear in catalogs, websites or other presentations are available for this type of sale.
If a product is not available once the order is placed, you will be informed as soon as possible by email or phone and it will be cancelled.
If you have any doubt, it is recommended to contact the customer service.
2.4. Contract with “The Bearded Skull & Co.” and acceptance of orders
The order will not be accepted by us until the amount has been charged to your account. After confirming the purchase, you will receive an e-mail as acknowledgment of receipt, but this will not imply that the order has been accepted, as they will be subject to our subsequent verification and acceptance.
We will confirm the acceptance of the order in an e-mail in which we will inform you that the order is being sent. Only at that moment will the contract between you and us be formalized, and only for the items related in said shipping confirmation.
2.5. Confirmation and cancellation of orders
Prior to the completion of the order on your part on the website, you can review all the details associated with it (amounts broken down into all the necessary items - taxes, transport costs, selection of items, etc.) that you consider necessary.
After the confirmation, it will not be possible to modify or cancel the order through the website, you must contact us. In this case, the order can only be modified or cancelled if the item has not entered the shipment phase from our warehouses.
2.6. Currency, taxes and price
In accordance with current legislation, all purchases from our website will be subject to value added tax. The applicable rate will be the legally valid at all times.
All prices are shown in euros (€) and must be considered as the final price to be paid by the customer (including VAT, as indicated in the previous paragraphs).
2.7. Form of payment and security
Any order placed must be paid immediately after the order confirmation. Only orders for which the payment has been completed and verified will be taken in consideration.
The payment must be made through Visa, MasterCard, American Express, Maestro, Shop Pay, Apple Pay, Google Pay, or PayPal.
The amount of the order will be charged to your card, so you must indicate the number, the expiration date as well as the security code CW2 (on the back of your card). In the case that your card is secured, you will be asked for the relevant security codes.
These data will not be saved or manipulated by us, but will be registered directly in the payment gateway of the corresponding financial entity. For greater security, we will use a Secure Electronic Commerce Authentication Service, a system established by Visa / MasterCard / Eurocard, by which the client is authenticated by its issuing banks and the merchant authenticates itself to its acquiring bank.
The charge will be carried out in real time through this payment gateway. In case the charge cannot be carried out finally (for any reason), the order will be automatically cancelled.
2.8. Deliveries: types, deadlines and problems
The delivery can be made at the address you choose (except in the post office box). Delivery to the home of the orders will be made by a logistics operator within normal business hours. If there is no one at that address when the logistics operator comes, this will leave a note and your customer service department will try to contact you to close the delivery.
The usual delivery time will be approximately between 3 and 7 business days after the approval of the order. This period may increase in periods of sales, Christmas campaigns or in case of customs or other circumstances arising from (for information only) geographical distance, weather conditions, wars, strikes, any form of government intervention, breaches of our suppliers , etc. as well as any other imputable to the logistics operator in charge of the delivery of the product. We are not responsible for any delays that may arise from any of the reasons mentioned above.
If, at the time of delivery, the packaging of the order is damaged, you must open the package in the presence of the logistics operator to check the status of the items. If damages are observed, you must detail them on the delivery note and get in touch with us by email to the customer service (with pictures or the damages). We will repair or replace at no cost to you all those items that have been damaged or lost during transportation, as long as they notify us of this incident as soon as possible, and after validation of the damages by the customer service.
Once delivered the order, it will become part of your property and therefore, all damages that may arise will be your responsibility.
2.9. Return, exchange and refund policy
Right of withdrawal: The Client will have a maximum period of 15 calendar days from the delivery of the Product or from the conclusion of the contract if it is a service, to communicate his total or partial withdrawal of the purchase of the Product or service, in accordance with the applicable legislation. The return made within the deadline will not be penalized. However, the Customer must assume the shipping costs.
Mark the items to be returned on the purchase receipt that you receive with the order.
You must send the item (s) in the original packaging (not damaged) in which it was delivered by the logistics operator.
Once the return has been disappointed by us, we will verify that the items physically returned correspond to the return order and additionally that they have been received in perfect conditions of use, complete, in their original packaging and without any indication of having been used. If the verification of the order status is satisfactory, we will proceed to reimburse you for the money you had paid at the time on the same credit card from which you made the payment, excluding the shipping cost, within a maximum period of one month. Otherwise, we will contact you to send the item back to you (the transportation costs associated with this new shipment will be borne by you).
The address to send back an item is:
“The Bearded Skull & Co.”, online shop, Hauptstrasse 117, 55743 Idar-Oberstein, Germany.
Make sure to contact us through the email firstname.lastname@example.org for us to know about your delivery.
2.10. Product warranty
The warranty period is one year, although the same does not include deficiencies caused by negligence, blows, improper use or improper handling, etc., or materials that are worn out due to use. In case of a defect caused by the misuse, the repair will be billable previous estimate.
In incidents that warrant the use of the warranty, "The Bearded Skull & Co." will opt for repair, replacement of the article, delivery or reimbursement, under the conditions established by law and provided that:
Prior communication is given to our Customer Service within one month. This step is essential whatever the reason for the return. You can do this by sending an e-mail to email@example.com by attaching a copy of the ticket or invoice and the order number in the subject line of the e-mail. We will tell you how you can take action to return the item. The item to be returned must be properly packed for return. The packaging must be in perfect condition and keep all accessories and instructions of origin in order to be returned.
Failure to comply with the one-month deadline will not result in the loss of the corresponding remediation right, the client being responsible, nevertheless, for the damages or losses actually caused by the delay of the communication.
Commercial guarantee: manufacturers can offer additional guarantees, whose length and duration differ according to the products and brands. Said guarantees shall be exclusively chargeable to the manufacturer who binds them.
By European Decree, the seller is obliged to deliver to the consumer a good that is in accordance with the contract of sale under the terms that it establishes (Article 114), by virtue of which “The seller is obliged to deliver to the consumer and user products that are in accordance with the contract, responding to him of any lack of conformity that exists at the time of delivery of the product."
The computation of the guarantee will start on the same day of purchase, under the aforementioned article of the European Decree.
- PARTIAL NULLITY
If any part of these conditions of services is contrary to law and, therefore, invalid, this will not affect the other provisions in accordance with law. The parties undertake to renegotiate those points of the service conditions that are null and void and to incorporate them into the rest of the service conditions.
- MODIFICATION OF THE GENERAL CONDITIONS OF SALE
“The Bearded Skull & Co.” reserves the right to modify the general conditions of sale without prior notice, may change, delete or add both the content and services provided through it as the way they appear presented or located on their servers.
These changes must be accepted by the user each time a purchase is made through the web.
Customers who are not satisfied with the modifications of the general conditions, must notify it and, from the date on which the new version came into effect, they must stop using the web services.
In the event that some of the terms of the general conditions of sale are declared illegal or not enforceable by a court decision, the other provisions will remain in force.
- APPLICABLE LAW AND JURISDICTION
This website is located and operated in Germany. All questions relating to this site are governed by German law and are subject to the jurisdiction of the competent Courts and Tribunals of Germany, without the principles of conflict of laws being applicable.
In those cases in which the client does not have the status of consumer or user, or has a domicile outside of Germany, it will be submitted to the national courts and tribunals, expressly waiving any other jurisdiction that may correspond to them.
If the user decides to use or consult this website outside of Germany, he must bear in mind that he does so on his own initiative, and that he is responsible for compliance with the relevant laws.
This contract will come into force and will have full effect from the moment that the acceptance of the client or user occurs.
This contract, and, therefore, the general conditions that it incorporates, together with the annexes (if any), in addition to being read on this website, may be stored, archived and reproduced by the usual electronic or computer means.
- Responsible: “The Bearded Skull & Co.” – Tax N.: (In process)
- Postal address: Hauptstrasse 117, 55743 Idar-Oberstein, Germany.
"In the name of the company, we treat the information you provide us in order to do the requested service and perform billing. The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with legal obligations. The data will not be transmitted to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation from "The Bearded Skull & Co." that we are processing your personal data. You have the right to access your personal data, rectify inaccurate data or request their deletion when it is no longer necessary. "
"The data collected in the registration form and subscription to our newsletter and services will be incorporated into the company for the provision of the service and keep you informed through the Newsletter or Newsletter. In accordance with the Regulation (EU) 2016/679 of Protection of Personal Data we inform you that the data collected by “The Bearded Skull & Co.” will be used for the sole purpose of incorporating them into our information service and you will be able to exercise your rights as a user"
"The Bearded Skull & Co."